Privacy policy
- Fairness towards the individuals whose personal data is being processed by lawfulness, fairness and transparency
- We collect and process only necessary personal data for certain specific purposes
- All data you create in the app remain yours unless you decide otherwise. Repair data like jobs, notes and photos are not explicitly shared unless you choose to do so manually
- We protect and limit sharing of your personal data with third parties.
- We do not store personal data for longer period than necessary for the purposes for which it was collected
- Our company uses a number of technical and administrative safeguards to ensure the security of your personal data. Personal details are encrypted and stored and processed separately from repair data. All employees use two-factor authentication for accessing company resources and systems.
What information we collect
1. Cookies
Cookies are an important technical element that enables the service to remember important user preferences and to customize the product to your needs. They may be also used for security purposes to prevent fraud and protect users as they interact with our app or services. Some cookies are used to authenticate users, ensuring that only the actual owner of an account can access the content.
We collect information to provide better services to all our users.
2. Content you provide
We store the data you provide as your repair jobs, text notes and multimedia files attached. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created.
3. Personal information automatically collected
While using Repairnote services we can record information that your internet browser sends whenever you open our app or a website. It can be the domain name, IP address of the device you are using and operating system you are using. We use this information to measure the engagement of users in the app and to improve the quality of service by focusing development on most frequently used features.
Why do we collect personal information?
1. Communication & Consent
We collect and process personal information to enable communication with the user of our service. Provide recommendations and answer questions.
2. Service quality
To improve, develop and support our app and service
3. Legal requirements or vital interests
We may disclose your Personal Information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
How is this information shared
Except as otherwise described in this privacy policy, Repairnote OU does not sell or rent your personal information to third parties. All the non-personal content you provide remains yours and it's not shared with any other party or external partner unless you decide to share it manually.
Repairnote allows you to share your content to other people or businesses using their email address as an identifier. If you choose to do so, those people and businesses can see the content you send, namely the job card with repair notes and multimedia files associated to those notes.
You need to consider who you choose to share with, because people who can see your content in Repairnote app can also choose to share it with others, including people and businesses outside the audience you primarily targeted.
Your rights regarding personal information
When creating a Repairnote profile, you agree that you may receive certain marketing or promotional communication. If, at any time, you decide to no longer receive promotional communication, you will be able to opt-out using the action link included in the message.
You are able to edit, correct or delete your personal information and Repairnote profile at any time.
If you are located in Europe, you have the right to revoke GDPR consent. Where we process your Personal Information on the basis that you have consented to such processing, you have the right to withdraw your consent at any time by unsubscribing or contacting us using the Get In Touch function on this website